Winter Watch is run by the Council and a number of local voluntary and health services to make sure you do not suffer from cold in your home during the winter months.
Winter Watch is available to Reading residents who are on a low income and either over 60, have very young children, have a disability or health concerns, have never lived independently, or struggle financially.
Winter Watch can:
- give general energy advice
- explain energy bills and show how to submit meter readings
- add residents to the energy companies priority list (subject to criteria)
- advise on smart meters and explain how they work
- apply for the £140 warm homes discount (for those on certain means-tested benefits)
- help switch energy suppliers
- give emergency credit in times of crisis
- help set up complicated heating timers
- advise on running costs of household appliances
- advise on pay as you go meters and explaining what each screen means
- help you manage large energy debts
- lend heating equipment
- give guides on saving money and saving energy
- help with draught proofing
You can apply for Winter Watch all year round by phoning 0118 937 3747.
Understanding your meters
Hot water immersion tank
Night storage heaters
Help from your energy company