Support for refugees

There is specific support and advice available for refugees concerned about their cost of living:

Refugee Support Group in Reading, helps refugees and asylum seekers to rebuild their lives in Berkshire.

They currently support asylum seekers and refugees more than 50 countries who have sought sanctuary in the UK.

The charity takes a holistic approach and provides a safe space. Service users can access OISC-accredited immigration and accredited advice. They can get practical support and information about social activities. You can find details on their website or by contacting the office on 01189505356.

RSG help to identify the needs of the service users and signpost to the appropriate services. They also advocate on behalf of clients and will refer to other agencies where specialist advice is needed in matters including housing and welfare.

For more information, call 01189 505 356 or email

Reading Borough Council – Ukrainian Refugee Scheme
We provide information and advice for Ukrainian nationals.

Ukrainian Advice Centre (Citizens Advice Reading) provides advice, support and information to Ukrainian nationals arriving in the UK, their family members, or sponsors of a Ukrainian national who has recently arrived in the UK.

They can advise on most aspects of living in the UK. This includes claiming benefits, using the NHS, housing, problems at work, consumer problems, legal issues and immigration problems. Access to the service is by appointment only. You are welcome to come and look at information, collect leaflets and request an appointment.

The service will be moving to Citizens Advice Reading offices on Minster Street.

You can also ask the Reading Ukrainian Community Centre or us to refer you.

Bank accounts

If you need a bank account these are the ones that have offered to support with opening an account:

Training -English Classes/other courses

Support and information

Welcome! A guide for Ukrainians arriving in the UK

Support For Those Fleeing the Conflict in Ukraine -Understanding Universal Credit