Reading Borough Council, Directorate of Adult Care and Health Services (DACHS)
Website: Data protection – Reading Borough Council
Contact details of the Data Protection Officer: Nayana George IGTeam@reading.gov.uk
Personal information such as:
In secure electronic management database systems, spreadsheets stored on internal secure folders and accessed on secure encrypted laptops. All data is stored on secure servers.
Your data held on our database is only accessible to those who have the authority to access it.
Data collected is required under:
Data collected is used to:
Please follow this link for information on how long the data will be retained: Data protection – Reading Borough Council
Information will be shared due to statutory requirements, legal obligations, progress monitoring and tracking to determine service delivery.
Information will be shared internally if required for better performance and efficiency of Council services and the welfare of individuals and their carers.
If you are receiving support from adult social care, then the NHS may share your NHS number with Adult Social Care. This is so that the NHS and adult social care are using the same number to identify you whilst providing your care. By using the same number, the NHS and adult social care can work together more closely to improve your care and support.
Your NHS number is accessed through an NHS service called the Personal Demographic Service (PDS). Adult social care sends basic information such as your name, address and date of birth to the PDS in order to find your NHS Number. Once retrieved from the PDS the NHS Number is stored in the Council’s adult social care case management system.
In terms of the Data Protection Act 2018 the Council is both the Data Controller and the Data Processor.
The NHS Number is a unique identifier that will allow us to use it in an integrated care record system across a number of support services including GP’s, hospitals, community matrons, district nurses and social care practitioners for the provision of direct care.
The Council will share information only to provide health and social care professionals directly involved in your care, access to the most up-to-date information about you. It will do this by sharing appropriate information between health and social care services at the time of patient contact. Access to information is strictly controlled, based on the role of the professional. For example, social workers will only have access to information that is relevant to the execution of their care duties.
The addition of the NHS Number to social care data will bring additional benefits:
You have the right to object to the processing of your NHS Number in this way. This will not stop you from receiving care but will result in the benefits outlined above not being realised. To help you decide, we will discuss with you how this may affect our ability to provide you with care, and any other options you have.
If you wish to opt-out from the use of your NHS Number for social care purposes, please talk with your social worker, by contacting us on 0118 937 3747 or email to CSAAdvice.Signposting@reading.gov.uk.
Subject Access Request can be made by following the link: www.reading.gov.uk/dataprotection
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Yes, all data will be collected with customer consent.
Where consent is required, this will be sought. However, some data is required based on statutory requirements, where no consent is required.
Where application the right to withdraw consent at any time will be applied except in the case of statutory requirements.
You have a ‘right to be forgotten’ so you can ask for your personal information to be deleted where:
If we have shared your personal information with others, we will do what we can to make sure those using your personal information comply with your request for erasure.
We may not be able to delete your personal data if it is needed for legal reasons, for reasons of public health, public interest or for medical purposes.
Under GDPR you have rights which you can exercise free of charge which allow you to:
We will always seek to comply with your request however we may be required to hold or use your information to comply with legal duties. Please note, your request may delay or prevent us delivering a service to you.
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