You can pay to have your garden waste collected from your home every 2 weeks. This is a subscription service that runs for 12 months.
Please note that collections pause for 2 weeks over the Christmas period.
When you sign up to the service, you can choose whether you’d like a green bins or bags.
The annual subscription cost is discounted for households that receive Council Tax Support.
| Container type | Annual subscription | Council Tax Support discounted price | One-off cost for brand new containers |
|---|---|---|---|
| Green bin | £75 per bin | £56.25 per bin | £52.30 per bin |
| Green bag | £30 per bag | £22.50 per bag | £15.50 per bag |
Due to financial pressures we are no longer able to offer the free collection of second garden waste bins and bags. From 12 March 2025, charges are applied to every bin and bag collected. This measure is in line with other councils in the area. This means that every garden waste bin or bag will be charged at the same rate.
You’ve just moved to the area and want to start garden waste collections using a green bin.
You don’t already have a bin, so you’ll need to pay for both the subscription and the bin itself.
Your costs:
Total to start the service: £127.30
Next year, you’ll only pay the annual subscription fee.
Once payment has been received, your green waste bin or bag will be delivered within 4 weeks. Your subscription will begin from the date the green waste bin or bag is delivered to you.
You can renew your garden waste subscription up to 4 weeks in advance of your renewal date. Your new 12-month subscription will start from the date your current subscription ends.
How do I order an additional or replacement green bin or bag?
What if my green bin collection is missed?
How do I leave the service?
Can food waste go into the garden waste bins?
What happens to my garden waste?
Leaves from other peoples’ or council-owned trees can fall onto my property – can I get these collected for free?
How do I compost?
How will I know when my garden waste subscription needs to be renewed?
You can order a replacement garden waste bin or bag.
If you would like to order an additional bin or bag, please call 0118 937 3787 Monday to Friday, 9am to 5pm. You will need to pay a subscription fee for your additional bin or bag.
If your collection is missed, you must report it before midnight the following working day.
Freezing weather causes green waste to get stuck in overfull bins. This sometimes preventing us from emptying them. You can help by:
If you can keep the garden bin in a garage or shed, this will reduce the chances of the contents freezing.
You can request to opt out of the service at any time. No refund will be payable.
You can compost your garden waste at home. Visit http://www.getcomposting.com for information and advice.
re3grow is a peat-free compost, made from recycled garden waste. It is available to buy at the recycling centre.
You can also take your garden waste to the re3 recycling centre free of charge.
Food waste cannot be placed in green bins or bags as they are only for garden waste such as leaves, twigs, grass cuttings and dead flowers. The composting facility where the contents of the green bins are taken can only process garden waste. Food waste should be placed in your food waste bin which is emptied weekly. Check what goes in each bin.
Our garden waste is treated at a licensed composting facility. It is processed into compost in long heaps called windrows. The finished product meets the UK standards (PAS100) and can be used as compost on farms (30 mm) and in gardens (10 mm).The garden version, re3grow, is available for residents to purchase during spring and summer months at re3 recycling centres.
We are unable to offer free collections or free garden waste bins or bags. This includes leaves from other peoples’ or council owned trees falling onto your property.
We will send you an email or letter to let you know when it is time to renew your subscription. You may also find it helpful when you pay for your subscription to make a note of when it is due to be renewed. You can also check your renewal date using our online form.
You can renew your subscription up to 6 weeks before your renewal date.