Report a missed bin collection

Bin collections

We are currently experiencing higher than normal staff sickness and vehicle breakdowns. This is causing a delay to waste collections.
We are working hard to ensure all collections are completed by the end of the day on Saturday 18 January.
You can check the status of your waste collection.
Please accept our sincere apologies for any inconvenience caused by the delay in collections.

Before reporting a missed bin, you should:

  1. Check your collection date.
  2. Check what we can and cannot recycle.

If your collection was due

You must report the bin as having been missed within 48 hours of the scheduled collection day. If you report it after this, we will not return until the next scheduled collection day.

You must report one type of missed bin collection at a time.

Household Waste Collection Service Standards

Last updated on 19/12/2024