Report a missed bin collection

Due to the Easter and May bank holidays, there will be changes to your bin collection day. You can check your bin collection dates here.

Before reporting a missed bin, you should:

  1. Check your collection date.
  2. Check what we can and cannot recycle.

If your collection was due

You must report it before midnight on the next working day. After this, we will not return until the next scheduled collection day.

You must report one type of missed bin collection at a time.

Household Waste Collection Service Standards