Report a missed bin collection

Garden waste collections are currently running up to 4 working days behind schedule, due to volumes of waste left for collection. If your waste has not been collected, please leave your bin out and we will empty it as soon as we can.
Apologies for any inconvenience this may cause you.

Before reporting a missed bin, you should:

1. Check your collection date.
2. Check what we can and cannot recycle.

If your collection was due

You must report it before midnight on the next working day. After this, we will not return until the next scheduled collection day.

You must report one type of missed bin collection at a time.

Household Waste Collection Service Standards