Our main offices are open by appointment only.
Our customer fulfilment centre is open for calls from Monday to Friday, 9am to 5pm.
For general enquiries, from Monday to Friday, 9am to 5pm, call 0118 937 3787.
For emergencies outside of these hours, call 0118 937 3737.
Contact numbers for our services are listed below.
We aim to:
We can arrange private meetings if necessary.
If we do not meet these standards you can make a complaint online.
You should:
We have developed a persistent complainants policy to deal with people who make unreasonable demands on our services.
0800 318 296 (0118 937 3757 from a mobile)
0118 937 3727
If you have symptoms or have tested positive, stay home and avoid contact with other people for 5 days. You should avoid meeting people at higher risk of COVID-19 for 10 days.
Find full NHS medical guidance on what to do if you think you might have COVID-19
Our Covid Response Team phone line and email are monitored between 9am and 5pm, Monday to Friday.
Email cv19notifications@reading.gov.uk or call 0118 937 2707:
0118 937 3717
0118 937 3787
0118 937 3787
0118 937 3757
0118 937 3707
Our leisure partner Greenwich Leisure Ltd (GLL) now operates Reading’s leisure services on the Council’s behalf. Visit:
Opening hours vary – full branch information Central Library: 0118 9015950 Caversham Library: 0118 9015103 Battle Library: 0118 9015100 Tilehurst Library: 0118 9015112 Palmer Park Library: 0118 9015106 Southcote Library: 0118 9015109 Whitley Library: 0118 9015115
If you are a journalist looking to contact the media team or looking for the latest press releases visit our media centre.
0118 937 3767
0118 937 3787
0118 937 3787
0118 937 3787
0118 937 2632
0118 937 3533
0118 937 3777
0118 937 3787