Sheltered housing

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This page provides tenants, or prospective tenants, with information about sheltered housing in Reading.

On this page;

What is sheltered housing?

Sheltered housing, also known as independent living, allows tenants to manage their property, with their own front door, kitchen, bathroom, and living space. It provides a convenient and comfortable home in a setting where tenants can maintain their independence.

Who can use this service?

Reading Borough Council offers sheltered housing to people aged 55 and over.

Facilities and amenities in sheltered housing

Tenants will manage their property with their own front door, kitchen, bathroom and living space, through a Reading Borough Council tenancy agreement.

Tenants will also:

  • get reassurance from access to 24-hour emergency monitoring centre, via the call system installed in each individual property
  • have access to communal areas where regular onsite activities are held – giving tenants the opportunity to socialise with their neighbours as much or as little as you would like
  • if required, tenants can use our repairs service for essential and non-essential repairs in their property

Applying for sheltered housing

Once you have applied, our Assessment Officer will make contact with you to understand your preferences, your current housing situation and if you have any support needs.


Please note: our IT system was updated on Tuesday 7 May 2024. Clicking the application button below will first take you to the Housing Online log in screen where you will need to register for a new account. For more information, see our Housing Online – how to register page.

Sheltered housing support

Sheltered tenants will have ongoing support from our dedicated officers which includes:

  • an initial conversation with one of our officers once they move in
  • regular monthly contacts
  • an annual review as standard
  • support to help maintain independence and sustain their tenancy agreement

Our sheltered housing schemes

Please click on the below scheme names to see more details: 

Cedar Court Extra Care Scheme

Cedar Court is a Reading Borough Council owned extra care sheltered housing scheme, comprising of 40 one- and two-bedroom flats. It is situated just off the Basingstoke Road and a 5 minute drive from the Oracle Shopping Centre. Read more about Cedar Court Extra Care Scheme.

Enquiring about sheltered housing

You can submit your enquiries about sheltered housing online.

Alternatively, contact the sheltered housing team on:

Customer feedback and complaints

If you have any feedback for the Sheltered Housing team please get in touch using the above contact information. Alternatively, you can read about logging an official complaint or use the link below.

Last updated on 18/06/2024