Parking services annual report 2021/22

Foreword – Councillor Page

Welcome to Reading Borough Council’s Parking Services Annual Report.

The report summarises the parking and traffic enforcement responsibilities exercised by the Council in 2021/2022.

Parking is an essential local service, and our Parking Services Team has continued to run a smooth and effective service. The Council is still experiencing some effects of the COVID pandemic, but these are not as widespread as they were in the previous years.

A well-managed parking service is crucial to supporting healthy local neighbourhoods and our town centre for residents, motorists, businesses, and visitors. This is now even more critical as we look to encourage people to return to these areas and support the local economy.

The Council continues to deal with challenges that have not gone away including congestion, climate change, air quality issues and an increasing population, both in and around Reading as new housing developments come forward. Parking management is an important transport planning tool, enabling us to influence how people may choose to travel, with the aim of encouraging them to use more sustainable forms of transport. If left unmanaged, parking would soon become disruptive to the transport networks and services, as people would park for convenience, rather than considering other people’s needs.

Parking management covers time restrictions, parking charges, controlled parking zones, residents parking permits and blue badges. Parking charges provide us with the opportunity to set appropriate parking tariffs that allow us to fund transport related projects. We will manage the parking provision across the Borough, in public car parks, on- street parking and across new developments, to influence sustainable travel choices, encourage sustainable patterns for travel and provide for those who are less mobile.

The Council’s Parking Services team is responsible for ensuring that drivers comply with parking regulations in Reading and for day-to-day management of the Council’s off-street car parks. This requires a wide range of responsibilities including maintaining partnerships for the provision of Park & Ride, maintenance of the car parks and payment machines, issuing parking permits to residents and workers, and compliance management. In instances where vehicles are parked in contravention of regulations, the Council has legal obligations to take appropriate action which inevitably leads to the issuing of penalties and the management of collection and appeals. We will continue to enforce traffic and parking restrictions in Reading, whilst following national regulations and procedures, so as to improve the effectiveness of our infrastructure and prioritise sustainable modes.

The Council is committed to being transparent about our Parking Services and enforcement activity and this report provides an extensive record of activities during the 2021/2022 financial year. We also explain how the service is managed with an aim to develop an understanding and acceptance of why enforcement activity takes place and is so important to Reading.

Cllr Tony Page

Deputy Leader, RBC and Lead Councillor for Climate Strategy and Transport

Chapter 1 – Content

The Secretary of State’s ‘Statutory Guidance to Local Authorities on the Civil Enforcement of Parking Contraventions’ states that local authorities should produce annual reports about their enforcement activities. It is considered good

practice to publish a report which provides the public with information about the way enforcement is undertaken and provides reassurance that enforcement is being undertaken properly. The view of the Secretary of State is that transparency about the civil enforcement of parking regulations enables the public to understand and accept the enforcement of parking contraventions.

This Annual Report provides a record of activities during the 2021/2022 financial year and explains how the service is managed and aims to develop an understanding and acceptance of such enforcement activity.

The Annual Report for 2021/2022 is structured as follows:

Chapter 2 – Policy context

Reading Borough Council introduced Parking Enforcement in 2000, when responsibility for enforcement of parking contraventions passed from Thames Valley Police to the Local Authority. The current legislation that allows for Reading to enforce parking and waiting restrictions is under The Traffic Management Act 2004. This also permitted local authorities to enforce restrictions by other methods which are now known as ‘Civil Parking Enforcement.’ Parking offences are classified as civil offences rather than criminal offences under Civil Parking Enforcement.

Reading Borough Council has an integrated Parking Service, which manages both on-street and off-street activities. The Council introduced Civil Parking Enforcement under Part 6 of the Traffic Management Act 2004 from 31st March 2008.

The current guiding transport policy document is its Local Transport Plan (LTP) 2011- 2026. The Local Transport Plan includes a 15-year strategy document and a rolling 3-year implementation programme. The LTP programme is reviewed annually to ensure the aims and objectives are being delivered. The statement below summarises the vision for transport in Reading:

“Transport in Reading will better connect people to the places that they want to go: easily, swiftly, safely, sustainably and in comfort. We will meet the challenges of a dynamic, low-carbon future to promote prosperity for Reading.

Whichever way you choose to travel, by foot or bicycle, motorcycle, bus, rail, car or boat whether to work or education, to leisure or the services you need, our

transport system will help you get there”.

The Council is currently preparing a new LTP to set the strategy for 2023-40, statutory public consultation was undertaken during summer 2020, however due to changing travel behaviours as a result of the Covid pandemic further monitoring is being undertaken before the strategy is finalised and a further consultation will be undertaken.

Although it is not possible to specifically measure the contribution of Civil Parking Enforcement on all the objectives, as there are a wide range of other factors that influence them, it is clear that well considered and implemented enforcement will support this vision.

Chapter 3 – Parking enforcement

Enforcement is conducted both on- and off-street by Reading Borough Council Parking Services through Civil Enforcement Officers employed through a contractor. Each officer receives specific training resulting in qualification which is:

  • WAMITAB Level 2 Award for Parking Enforcement Officers (QCF) (Ofqual qualification number: 601/1781/3)

Civil Enforcement Officers are salaried and are not part of any incentive scheme. Their only enforcement requirement is to ensure that any Penalty Charge Notice is issued correctly and that all the supporting evidence (including photographs) is gathered and recorded.

The Traffic Management Act introduced regulations that allow for enforcement through an approved camera device in areas that are difficult or sensitive. In the autumn of 2012, the Council introduced an enforcement vehicle; it is used to enforce contraventions of waiting restrictions such as school zigzag markings, bus stop clearways and red routes. Enforcement with an approved device is not used where permits or exemptions (such as resident’s permits or Blue Badges) may be in use. The primary objective of the camera enforcement system is to ensure the safe and efficient operation of the road network by deterring motorists from breaking road traffic restrictions and detecting those that do.

The Parking Services team at Reading Borough Council have completed/working towards their WAMITAB Level 3 Award in Notice Processing (QCF) (Ofqual qualification number: 601/1941/X). This qualification recognises the importance of back-office staff, having the required skills, knowledge and detail when dealing with challenges, representation, and appeals.

The Reading Borough Council Parking Services team have a duty to consider all aspects of a case. The Secretary of States guidance states that even when a clear contravention has occurred, the Council has discretionary power to cancel a Penalty Charge Notice, and this duty is adhered too – “under general principles of public law, authorities have a duty to act fairly and proportionately and are encouraged to exercise discretion sensibly and reasonably and with due regard to the public interest.” This exercise of discretion is approached objectively and without regard to any financial interest (in the penalty or decisions) that may have been taken at an earlier stage. However, discretion can be used to cancel or enforce a Penalty Charge Notice and some motorists who challenge their Penalty Charge Notice may not always receive the decision that they were looking for.

Penalty Charge Notices (PCNs)

Penalty Charge Notices are issued when people contravene the parking code. Penalty Charge Notice tickets can be categorised as higher or lower depending on the seriousness of the contravention. Higher level tickets for more serious breaches are £70 (e.g., parking on yellow

lines) and lower-level tickets for less serious breaches are £50 (e.g., parking with an expired permit or pay & display ticket).

Road markings (such as yellow lines, loading bays, bus stops and residents zones) indicate that some sort of restriction applies, and signs nearby will always explain the parking restrictions. If these restrictions are breached, a contravention has occurred, and a Penalty Charge Notice will be issued.

In the Council’s public car parks Penalty Charge Notices may be issued if you fail to pay the correct amount at a pay and display ticket machine or for parking in a space for longer than you are permitted to. Also, if your car is reported to be causing a safety hazard, a source of congestion or an obstruction the Police may remove it. Drivers are responsible for making sure that their vehicles are parked correctly and not causing any obstructions. If vehicles are parked correctly, they should not be issued with a Penalty Charge Notice.

Traffic Management Act 2004 Statutory Process – Direct Issue Process

The following process applies where the Civil Enforcement Officer has directly issued the Penalty Charge Notice to the vehicle or handed it to the driver. Please see section below for information about the process involved when the Penalty Charge Notice is sent by post.

Please refer to Chapter 5 for information about challenges, representations and appeals.

  • After 14 days of the date of issue of the Penalty Charge Notice
    • The right to pay the discounted sum (£35/£25) after 14 days is lost. The 14 days starts with the date on which the Penalty Charge Notice was issued.
  • After 28 days of the date of issue of the Penalty Charge Notice
    • If the charge is not paid 28 days from the date the Penalty Charge Notice was issued a Notice to Owner will be sent to the registered keeper of the vehicle.
    • At this point you can either pay the full charge within 28 days (£70/£50) or make representation to Reading Borough Council.
    • Failure to act on the Notice to Owner may result in a Charge Certificate being issued.
  • After 28 days of the date of issue of the Notice to Owner
    • A Charge Certificate may be sent to the registered keeper of the vehicle, notifying the keeper that the charge has been increased by 50% (£105/£75). If you receive a Charge Certificate you must pay within 14 days. There is no right to appeal at this stage.
  • After 14 days of the date of issue of the Charge Certificate
    • If the Charge Certificate is not paid within 14 days, the debt may be registered at the Traffic Enforcement Centre and a registration fee of £8.00 will be added to the charge (£113/£83). An Order for Recovery will be sent to the registered keeper of the vehicle.
    • If you receive an Order for Recovery you must either pay the outstanding charge within 21 days or file a witness statement.
  • After 21 days after the Debt Registration
    • If the charge has not been paid or a witness statement has not been made, the Traffic Enforcement Centre will grant authority for a Warrant to be issued and a certificated enforcement agent will be requested to recover the debt from you. The enforcement agent will charge you for this.

Traffic Management Act 2004 Statutory Process – Portal Issue Process

The following process applies where the Penalty Charge Notice has been issued by post. This occurs in circumstances where the Civil Enforcement Officer was prevented from issuing the Penalty Charge Notice at the time, or the vehicle drove away before affixing it to the vehicle/handing it to the driver. A Penalty Charge Notice may also be issued by post from an approved device i.e. a camera recording.

Please refer to Chapter 5 for information about challenges, representations and appeals.

  • The Penalty Charge Notice will be sent to the registered keeper of the vehicle; at this point you can either:
    • Pay the discount within 14 days (£35/£25) or 21 days if the contravention was detected by an approved device.
    • If the discount is not paid in the 14/21 days, pay the full charge within 28 days (£70/£50).
    • Make representation to Reading Borough Council.
  • After 28 days of the date of issue of the Penalty Charge Notice
    • A Charge Certificate may be sent to the registered keeper of the vehicle, notifying the keeper that the charge has been increased by 50% (£105/£75). If you receive a Charge Certificate you must pay within 14 days. There is no right to appeal at this stage.
  • After 14 days of the date of issue of the Charge Certificate
    • If the Charge Certificate is not paid within 14 days, the debt may be registered at the Traffic Enforcement Centre and a registration fee of £8.00 will be added to the charge (£113/£83). An Order for Recovery will be sent to the registered keeper of the vehicle.
    • If you receive an Order for Recovery you must either pay the outstanding charge within 21 days or file a witness statement.
  • After 21 days after the Debt Registration
    • If the charge has not been paid or a witness statement has not been made, the Traffic Enforcement Centre will grant authority for a Warrant to be issued and a certificated Enforcement Agent (Formerly known as bailiffs) will be requested to recover the debt from you. The Enforcement Agent will charge you for this.

Paying a Penalty Charge Notice

Penalty Charge Notices can be paid either online, by post or by phone. Once payment has been made, the driver/owner/hirer has accepted liability for the penalty charge and can no longer make a challenge/representation against the Penalty Charge Notice. Reading Borough Council’s interpretation of the relevant legislation (which is supported by the House of Commons Transport Committee) is that the recipient of a Penalty Charge Notice can pay the penalty or challenge the Penalty Charge Notice – it is not possible to do both.

The graph below shows the percentage of the different methods of payment used.

Pie chart showing payment methods for PCN: 76% web, 16% telephone, 6% enforcement agent, 1% post, 0.5% other.

The table below shows the number of Penalty Charge Notices issued for 2021/2022. A copy of Penalty Charge Notices issued by ward, street and contravention code is provided in Appendix A.

Penalty Charge Notice Issued2021 / 2022Percentage2020 / 2021Percentage
Total Penalty Charge Notices Issued53,550 34,541 
Number of higher-level Penalty Charge Notices issued  39,076  73%  22,443  65%
Number of lower-level Penalty Charge Notices14,42627%10,96232%
  Number of Penalty Charge Notices with no charge level e.g. warning notice  48  0.1%  1,037  3%
Number of Penalty Charge Notices paid39,24173%23,45468%
  Number of Penalty Charge Notices paid at discount  32,754  61%  19,356  56%
Number of Applications registered at TEC6,77913%5,64216%
  Number of Penalty Charge Notices against which a formal or informal representation was made    8,734    16%    5,918    17%
Number of Penalty Charge Notices cancelled as a result of a formal or informal representation  2,470  5%  1,679  5%
Number of Penalty Charge Notices written off for other reasons  2,725  5%  1,745  5%

Approved device PCNs

The Council introduced an approved device (enforcement vehicle) for parking contraventions in 2012. From the 6th April 2015 a change in legislation has limited the use that Council may use approved devices for parking enforcement. The enforcement vehicle can only be used to enforce the following contraventions: school keep clear markings, bus stops/stands, red routes, and bus lanes.

The total Parking PCNs issued from the approved device was 12,083. Please see Chapter 4 for Bus Lane Enforcement.

Contravention
Approved Device PCNs
School Keep Clear markings255
Bus Stops/Stands496
Red Route11,332
TOTAL12,083

The table below shows the streets with highest number of approved device PCNs issued:

LocationTotal Approved Device PCNs Issued
OXFORD ROAD5,726
WOKINGHAM ROAD1,359
FRIAR STREET1,201
BLAGRAVE STREET617
NORCOT ROAD417
KINGS ROAD376
SCHOOL ROAD264
STATION ROAD248
LONDON ROAD236
RECREATION ROAD191
Streets with highest number of approved device PCNs issued

Red Route enforcement

From the 7th March 2018 the Council introduced its first red route in Reading, along the ‘Purple 17’ bus route. It was introduced first along the East of Borough starting on the Kings Road, at its junction with the IDR, following the A329 corridor east, through Cemetery Junction and along the Wokingham Road. It ends near to the Three Tuns crossroads, on the borough boundary.

The second part of the red route was introduced on the West of the Borough starting on the Oxford Road, at its junction with Alfred Street heading along all the Oxford Road, onto Norcot Road, School Road and ending at Park Lane (at the junction with Mayfair). The final part was implemented in the Town Centre and joins the East and West red routes.

A Red route is a ‘no stopping’ restriction which has been successfully used on major bus routes in London for many years. It helps keep key public transport moving, minimises delays for bus passengers and improves safety for pedestrians and cyclists by preventing dangerous or illegal parking.

The new Red Route restriction means where double red lines are marked, vehicles cannot stop at any time – Monday to Sunday – including for short periods of loading or unloading. Only disabled blue badge holders, Hackney Carriages (black cabs) and private hire vehicles licensed by Reading Borough Council are permitted to stop to allow for boarding and alighting. Emergency service vehicles will, of course, be permitted to stop on the Red Route

Enforcement is carried out by the Civil Enforcement Officers (direct issue) and the Council’s enforcement (approved device) vehicle.

ContraventionApproved Device PCNsDirect Issue PCNsTotal
Red Route11,33283812,170

Report illegally parked vehicles

The Council introduced an online facility for members of the public to report illegally parked vehicles and the number of requests received is shown below:

PeriodEnforcement Requests ReceivedPCNs Issued
2017-20181,064169
2018-20192,059288
2019-20202,345435
2020–20212,213165
2021-20222,315215

The Council is unable to issue any Penalty Charge Notices (PCNs) to vehicles that may be obstructing the highway e.g. blocking a driveway. This can be reported to the Police on the non-emergency number 101.

The table below shows the streets with highest number of PCNs issued:

LOCATIONTOTAL PCN ISSUED
OXFORD ROAD8,219
FRIAR STREET1,826
SACKVILLE STREET1,585
WOKINGHAM ROAD1,527
VACHEL ROAD1,174
KINGS ROAD1,172
ZINZAN STREET1,132
BLAGRAVE STREET959
CHEAPSIDE867
CASTLE STREET686
Streets with highest Penalty Charge Notices (PCN) issued

The table below shows the car parks with the number of PCNs issued:

CAR PARKTotal PCNs Issued
CIVIC ‘B’ CAR PARK356
KINGS MEADOW CAR PARK318
CHESTER STREET CAR PARK (CAV)288
CATTLE MARKET CAR PARK217
HILLS MEADOW CAR PARK201
THAMES SIDE PROMENADE CAR PARK131
BATTLE STREET CAR PARK87
KENSINGTON ROAD CAR PARK41
RECREATION ROAD CAR PARK24
MALL CAR PARK21
QUEENS ROAD CAR PARK5
DUNSTALL CLOSE CAR PARK2
Penalty Charge Notices (PCN) issued in the car parks

The table below shows the PCNs issued by month, compared with the last year (note this excludes warning notices).

Please note that we stopped enforcement for 6 weeks as per government guidance because of Covid-19 pandemic. This is shown in April and May 2020-2021 figures.

Month2021-20222020-2021
April3,3400
May4,131819
June4,8742,998
July5,2922,830
August4,9063,130
September4,2363,579
October4,9683,994
November4,3433,611
December4,7973,827
January4,7042,898
February4,1503,417
March4,1383,438

A full breakdown of the notices issued by ward, street and contravention code is provided in Appendix A.

Further information

Further information can be found on the Council’s website: www.reading.gov.uk or www.PATROL-uk.info

The form to report illegally parked vehicles can be found on the Council’s website: https://www.reading.gov.uk/transport/parking/.

Chapter 4 – Bus lane enforcement

Reading Borough Council has more bus lanes per mile of road than anywhere else in the UK and a greater proportion of people travel by bus than in most other cities and towns in the UK. Reading Borough Council and its partners want to make public transport reliable and punctual. Bus lanes, when operating properly, help improve journey times, punctuality and reliability which may help make public transport a more attractive option and in turn relieve congestion.

When bus lanes are misused, they are less effective, hence the need for effective enforcement. When people ignore bus lanes, they can cause delays to public transport and increase the risk of accidents as other road users are unlikely to be aware of their presence.

In October 2005, powers were introduced under the Transport Act 2000 that made it possible for Reading Borough Council to enforce the regulations governing the use of bus lanes in the Borough. The Police may still take action against persons driving in bus lanes or ignoring road signs, however, Reading Borough Council’s enforcement by approved device cameras has substantially increased the likelihood of those abusing bus lanes being caught out.

The penalty for being caught in a bus lane is a £60 Penalty Charge Notice. Cameras record vehicles using bus lanes and penalties are issued based on this information. Enforcement officers check the recordings to determine whether a contravention of the rules has taken place or if there may be other circumstances e.g., to avoid an accident. It is possible to make a representation against the Penalty Charge Notice within 28 days of it being issued.

Appendix B provides a breakdown of information per bus lane.

Transport Act 2000 Statutory Process

Please refer to Chapter 5 for information about challenges, representations and appeals.

  • The Penalty Charge Notice will be sent to the registered keeper of the vehicle; at this point you can either:
    • Pay the discount within 14 days (£30).
    • If the discount is not paid in the 14 days, pay the full charge within 28 days (£60).
    • Make representation to Reading Borough Council.
  • After 28 days of the date of issue of the Penalty Charge Notice
    • A Charge Certificate may be sent to the registered keeper of the vehicle, notifying the keeper that the charge has been increased by 50% (£90). If you receive a Charge Certificate you must pay within 14 days. There is no right to appeal at this stage.
  • After 14 days of the date of issue of the Charge Certificate
    • If the Charge Certificate is not paid within 14 days, the debt will be registered at the Traffic Enforcement Centre and a registration fee of £8.00 will be added to the charge (£98). An Order for Recovery will be sent to the registered keeper of the vehicle.
    • If you receive an Order for Recovery you must either pay the outstanding charge within 21 days or file a statutory declaration.
  • After 21 days after the Debt Registration
    • If the charge has not been paid or a statutory declaration has not been made, the Traffic Enforcement Centre will grant authority for a Warrant to be issued and a certificated Enforcement Agent (Formerly known as bailiffs) will be requested to recover the debt from you. The Enforcement Agent will charge you for this.

Paying a Penalty Charge Notice

Penalty Charge Notices can be paid either online, by post or by phone. The graph below shows the percentage of the different methods of payment used for Penalty Charge Notices relating to bus lanes.

Pie chart showing bus lane PCN payment methods: 77% web, 15% telephone, 5% enforcement agent, 3% post, 0.4% other.

The table below shows the number of Penalty Charge Notices issued for entering bus lanes in 2021/2022. A copy of Penalty Charge Notices issued by street for entering bus lanes is provided in Appendix B.

Penalty Charge Notice Issued2021 /2022Percentage of Total Issued2020 /2021Percentage of Total Issued
  Total Penalty Charge Notices Issued  78,757   44,489 
Number of Penalty Charge Notices paid64,69282%  35,714  80%
Number of Penalty Charge Notices paid at discount57,36373%  30,966  70%
Number of Penalty Charge Notices against which a formal representation was made  9,648  12%  7,403  17%
Number of Penalty Charge Notices cancelled as a result of a formal representation  1,496  2%  1,201  3%
  Number of Penalty Charge Notices written off for other reasons  6,409  8%  7,021  16%

Appendix B provides a breakdown of the PCNs issued per bus lane and a comparison with the previous year’s issue.

Further information

Further information can be found on the Council’s website: www.reading.gov.uk or www.PATROL-uk.info

Chapter 5 – Challenges, representations and appeals

If a driver is issued a Parking Penalty Charge Notice, which they feel is unwarranted; they have the right to challenge the Penalty Charge Notice. This is done in 3 stages. The first stage is an informal challenge to Reading Borough Council which is followed up by the second stage which is a formal representation to the Council. If the representation to the Council is unsuccessful, the third stage is an appeal to the Traffic Penalty Tribunal. It should be noted that for Penalty Charge Notice issued by post (either parking or bus lane related) there is no informal challenge.

The Reading Borough Council Parking Services team will deal with each case on its own merits and will take into account the evidence recorded by the Civil Enforcement Officer and the information provided for a case. There are statutory time limits for dealing with representations and appeals, whereas guidance is provided for informal challenges. In all cases the Reading Borough Council Parking Services aim to deal with challenges, representation and appeals in an efficient, effective, and impartial way.

Stage 1 – Making an Informal Challenge

Reading Borough Council Parking Services have a legal obligation to consider all informal challenges received. If an informal challenge is made within 14 days of the Penalty Charge Notice being issued, the discount period will be put on hold until the Council can deal with the challenge. A letter from the driver explaining the reasons why they feel they have grounds for an appeal should be made as soon as possible to the address given on the Penalty Charge Notice. The letter can be submitted by writing to the Council using surface mail or making a challenge by way of a secure website. A letter will be replied to if the challenge is upheld, and the Penalty Charge Notice will be cancelled. If the challenge is not upheld, provided the challenge was made within 14 days of the Penalty Charge Notice being issued, a further 14 days to pay the Penalty Charge Notice at a discounted rate will be granted.

Stage 2 – Representations

A representation (under the Traffic Management Act 2004) can only be made upon receipt of a Notice to Owner, in cases where the PCN has been affixed to the vehicle or handed to the driver. The Notice to Owner will be sent to the registered keeper of the vehicle 28 days after the issue of the Penalty Charge Notice. Should a Penalty Charge Notice have already been paid the case is considered closed and no representation or appeal may be made. Once a Notice to Owner has been issued, the vehicle owner has 28 days to make a representation. The Council has a legal obligation to consider all representations received and must reply within 56 days of receiving the representation, if the Council does not reply in this time period, the Penalty Charge Notice is automatically cancelled.
Should a representation be unsuccessful the owner will be liable to pay the Penalty Charge Notice at the full rate. If the Council rejects the representation, an appeal may then be made to the Traffic Penalty Tribunal. Where a Penalty Charge Notice has been issued by post the registered keeper has 28 days to make a representation to the Council. If those representations are made within the discount period, the Council will generally hold the discount and if the decision is made to reject the Penalty Charge Notice, this will be re-offered again. However, should an appeal be made to the Tribunal, the full charge would then apply, even if it is within the re-offered discount period. This process is set down by the Traffic Management Act 2004 (and accompanying regulations) for parking contraventions. The process is the same for bus lane contraventions issued under the Transport Act 2000, however, there is no informal challenge or time limit set for the Council to reply to a representation. These are the only ways to query a Penalty Charge Notice.
Complaints about the parking scheme itself should be made in writing to Reading Borough Council. General enquiries concerning parking issues may be made by telephone, however, Reading Borough Council cannot accept challenges or representations made by email or telephone.

The table below shows items of correspondence received in relation to informal challenges, parking, and bus lane representations for 2021/2022 (please note this data was recorded on 1 October 2022. The data includes PCNs that have made multiple challenges and/or representations).

2021/2022Informal ChallengesIncoming Parking RepresentationsIncoming Bus Lane  RepresentationsTotal
April3262486091,183
May3673267931,486
June4653698471,681
July5124078961,815
August4193421,0291,790
September3642869831,633
October4273828371,646
November3563568171,529
December4413406511,432
January3983726491,419
February3942667191,379
March3272448181,389
Total4,7963,9389,64818,382

The table below shows informal challenges and representations received compared to last year.

Informal ChallengesIncoming Parking RepresentationsIncoming Bus Lane  RepresentationsTotal
Total 2020/2021  3,577  2,007  7,403  12,987
Total 2021/20224,7963,9389,64818,382

The table below shows the other correspondence received and answered.

Under the relevant legislation the Council is not required to answer any correspondence once the representation period has ended i.e., when the Charge Certificate has been issued.

Post Charge CertificatePost Order for RecoveryPost WarrantPaid*OtherTotal
Parking PCNs5836846580755
Bus Lane PCNs1,238116741058372,370
TOTAL1,8211841201638373,125

* The Council is issued guidance that makes it clear that a PCN is deemed ‘paid’ as soon as the payment arrives at any payment office belonging to the enforcement authority that issued the PCN. The enforcement authority should promptly close the case. Any correspondence received when a case has been paid will be responded too, but priority is always given to open cases.

Stage 3 – Appeal to the Traffic Penalty Tribunal

The Traffic Penalty Tribunal is a body independent of the Council. Adjudicators are people with at least five years legal experience who consider the evidence for appeals against Penalty Charge Notices issued by Local Authorities. Their decision is final and binding on both parties.
Should a Representation to the Council be unsuccessful a Notice of Appeal will be sent to the registered keeper which includes details of how to appeal online. A Traffic Penalty Tribunal appeal can only be made should a representation to the Council already have been rejected. When they receive a ‘Notice of Appeal’, the Traffic Penalty Tribunal staff will make some basic checks and if everything is in order it will be registered as a formal appeal. The registered keeper will receive acknowledgement of this and a date as to when the appeal is due to be decided. The Council will also be notified that the appeal has been lodged and will be given a date for which to submit their evidence to the Adjudicator. In the case of a personal appeal being asked for, the Traffic Penalty Tribunal staff will schedule it for the next appropriate hearing at the registered keepers preferred location and give 21 days’ notice of the precise date, time, and venue.

The table below shows how many appeals were dealt with by the adjudicators (please note this data is constantly changing and the data provided is that recorded on 1 October 2022).

2021/2022Parking Penalty Charge NoticesPercentage of Total PCNs IssuedPercentage of Appeals ReceivedBus Lane PCNPercentage of Total PCNs IssuedPercentage of Appeals Received
Total PCNs Issued53,550  78,757  
Total Received1530.3% 1070.14% 
Dismissed by Adjudicator460.09%30%280.04%26%
Allowed by Adjudicator450.08%29%240.03%22%
Not Contested520.1%34%370.06%35%
Consent Order30.01%2%50.01%5%
Withdrawn10.002%1%20.003%2%
Not Registered60.01%4%110.01%10%
Awaiting decision inc. other  0  0.0%  0%  0  0%  0%

The table below shows the number of appeals received compared to previous years:

Parking PCNPercentage of Total PCNs IssuedBus Lane PCNPercentage of Total PCNs Issued
Total Appeals Received 2017/2018  120  0.30%  304  0.32%
Total Appeals Received 2018/2019  94  0.19%  207  0.29%
Total Appeals Received 2019/2020  98  0.20%  183  0.26%
Total Appeals Received 2020/2021  49  0.14%  105  0.24%
Total Appeals Received 2021/2022  153  0.29%  107  0.14%

The Council reviews all adjudicator decisions and through the feedback from them will try to ensure that unnecessary appeals are not registered. A fresh review of the case is made when an appeal is registered, regardless of the decision made at representation stage.

The annual report from the Traffic Penalty Tribunal on their service was not available at the time of this report. The Tribunal has moved their service to an online portal. This allows appellants to register, upload their evidence and track their appeal through the online service. Appellants can still choose to have their appeal decided by post, telephone or personal hearing and most choose the post or telephone option. The Council can upload their evidence, send messages to the Tribunal/Appellant which has improved the efficiency and the Adjudicators can decide on appeals quickly.

Further information

Further information can be found on the Council’s website: www.reading.gov.uk or www.PATROL-uk.info

The Traffic Penalty Tribunal’s website: www.trafficpenaltytribunal.gov.uk

Chapter 6 – Enforcement agents

If a PCN remains unpaid after the Council has issued their notices (Please see Chapter 3 and 4), a Warrant may be issued to the Enforcement Agents (formerly bailiffs) to recover the debt. The regulations and fees that the Enforcement Agents work under changed in April 2014.

Parliament introduced new legislative arrangements for Enforcement Agents in April 2014, when the relevant provisions of the Tribunals, Courts and Enforcement Act 2007 were brought into force. One of the changes that came into operation was a new, simplified, regime for fees payable to Enforcement Agents, at each stage in the recovery process, as set out in the Taking Control of Goods (Fees) Regulations 2014. Regulations 4 and 5 allow the Enforcement Agents to recover the fees from the debtor and specify each stage of the process. Schedule 1 specifies the relevant fees, which are, as follows:

StageFeeInformation
Compliance Stage  £75Notifying the debtor in writing, on receipt of the warrant, of the liability.
  Enforcement Stage  £235For attending the premises, if no payment is made within 7 clear days of the compliance stage notice. The Enforcement Agents can make a number of visits but only one charge is applied.
Sale/Disposal Stage£110For preparing to remove goods, removing goods, sale of goods

There may be additional charges if goods are removed such as storage, auction costs etc.

If there are multiple warrants issued, the compliance fee is charged per warrant, but the enforcement and sale/disposal fee is normally only added onto the first warrant. There are exceptions to this and for further information please see below.

The Council expects Enforcement Agents, acting in respect of debts it (the Council) has registered, to handle enquiries or complaints about the fees those agents have charged. The Taking Control (Fees) Regulations 2014 provides for any disputes about the fees to be settled by a Court.
The table below shows the warrants issued to the Enforcement Agents in the past 6 years for Parking PCNs (please not that this data is constantly changing and the data provided was recorded on 7 October 2022).

PARKINGTotal Warrants Issued Successful CollectionOutstanding WarrantsClosed Warrants (unable to trace/execute)
2016-174,53925.48%0.00%74.52%
2017-184,78526.07%0.00%73.93%
2018-195,16727.10%0.00%72.90%
2019-205,60125.73%0.62%73.65%
2020-214,94023.96%1.03%75.01%
2021-22*5,51616.62%43.03%40.35%

The table below shows the warrants issued to the Enforcement Agents in the past 6 years for Bus Lane PCNs (the data provided was recorded on 7 October 2022).

BUS LANETotal Warrants IssuedSuccessful CollectionOutstanding WarrantsClosed Warrants (unable to trace/execute)
2016-176,63232.47%0.00%67.53%
2017-188,35734.41%0.00%65.59%
2018-197,64838.97%0.10%60.93%
2019-207,33440.34%0.20%59.46%
2020-215,62939.23%1.15%59.62%
2021-22*5,70534.51%28.53%36.96%

Further information

Further information can be found on the Civil Enforcement Association website http://www.civea.co.uk/

Chapter 7 – Permits

Permit Parking Zones came to Reading in the mid 1970’s with the intention to enable residents to park in streets that would have otherwise been occupied by shoppers or commuters parking in the town centre. As levels of car ownership and traffic patterns have developed, the zones have spread away from central Reading to other parts of the town affected by parking problems.

In 2011/2012, the parking permit service and the zoning system was updated with zones becoming larger and a better split between the number of permits being issued and the number of on-street parking spaces being made available. Changes to the permit scheme are made so it is vital people continue to check the signs and lines where they park

There are currently three main types of permits available, resident, visitor, and business, however, temporary permits and other discretionary permits are also available.

The permit must be displayed in its registered vehicle at all times when the vehicle is parked in a permit bay. The permit should be displayed on the windscreen and be readable so that the information contained on it is legible. The information on the permit will contain, the vehicles registration, the permit zone, the expiry date, and the make of the vehicle.

A new online system was introduced on the 01 November 2017, which allows residents to manage their permit applications online. The table below shows the number of permits issued.

Permit TypeTotal Issued 2021/2022Percentage issued 2021/20221st Resident Permit/Free Visitor Permits2nd Resident Permit/Charged Visitor Permits
Business260.1%N/AN/A
Resident10,65431%8,5992,055
Visitor15,80046%13,1922,608
Temporary2,5647%N/AN/A
Discretionary5,36516%N/AN/A
GRAND TOTAL34,409   

All other permit types are issued at the discretion of the Council. The Council must be satisfied that the same conditions apply for discretionary permits and there is no automatic right of renewal.

Resident permits

Resident Parking Permits are provided in controlled parking areas for residents of Reading. Following an extensive consultation, parking zones were simplified and re-organised providing a longer and more flexible parking solution. Permits will run for 12 months from the date of issue, and it is up to the user to renew a permit before it expires.

A maximum of two permits are available to be issued per household. To comply as a household the house or flat must; lie within a Permit Parking Zone, be registered for Council Tax, have appropriate planning permission, and not have a planning condition that prohibits the issue of permits. The first permit per household is £42 and the second is £157.50. It is down to the discretion of the homeowner as to what name goes on which permit. When first applying for a permit, proof of residence and proof of car ownership will be required to be sent with the application. Once a permit has been granted, it can be renewed the following year online without the need for re-applying or supplying evidence.

Business permits

Business Parking Permits are available to businesses that operate within a permit parking zone. The criteria to be eligible for a Business Parking Permit are the staff and operators may not reside in the permit zone, the premises must have no associated off-street parking, and the staff for whom the permits are intended for should require regular and frequent use of their vehicles during the working day.

Businesses are eligible to apply for one permit per business with any further requests to be made as a discretionary application. When applying for a permit, the business must provide proof of address and proof of vehicle ownership.

Business permit applications must be made by post.

Visitor permits

Both residents and businesses within permit parking areas can offer visitor permits. All households in permit’ parking zones are entitled to visitor permits. Visitor permits are scratch cards each for half days. They are issued in books of 20 permits. The first two books are free and a further five books are available at a cost of £25 per book. Proof of residence is required when applying for visitor permits. Businesses are able to purchase up to 100 visitor permits, Community Agencies are able to purchase an unlimited number of visitor permit. Like with the Residents’ visitor permits Business visitor permits are scratch cards for half a day and are also issued in books of 20 at £25 per book. Once the books have been granted, they can be renewed the following year, online without the need for re- applying or supplying evidence. Visitor Books cannot be renewed, if more than a year has passed since they were originally issued.

Temporary permits can be obtained through our online service and are issued as a “Print at Home” permit. Temporary permits are normally issued to residents who have just moved into the permit zone or have changed their vehicle. Temporary permits are issued for 8-weeks to allow time to submit full proofs. Temporary permit cover is not extended after the 8-week period as it is felt this is enough time to have obtained the full proofs required.

Discretionary parking permits

Reading Borough Council has recognised that there are those who, from time to time, may have business within the permit zones which, the Council may decide at its discretion as the Highway Authority to be legitimate reason to grant a permit. Other such permits that the Council issues include Medical Practitioners, Healthcare Professional, Carer, Charity, Tradesperson, Teacher, Nanny and Other Resident/Business/Visitor Discretionary.

New resident permit scheme areas

Any new Resident Permit Parking schemes are only introduced with the support of the residents in the area. They are considered on an area basis, not street-by- street, to reduce the amount of displaced parking in nearby streets.

The Traffic Management Sub-Committee reports on requests for new Resident Permit Parking schemes. The scheme designs are built with Council Officer recommendations and public consultation feedback. The following extensions to permit zones were introduced from 2021:

ZoneSpaces addedMonth
15R12November 2021
Total12 

Further information

Further information can be found on the Council’s website: www.reading.gov.uk

The table below shows the total permits issued by type (please note that this data was recorded on 6 December 2022).

Permit TypeTotal issued in 2021 / 2022PercentageTotal issued in 2020 / 2021
Business260.1%27
Business Discretionary220.1%18
Carer1010.13%161
Charity (free and charged)210.1%20
Doctor610.2%33
Emergency Cover720.2% 
Health Care Professional9012.6%385
Landlord – Annual180.1%19
Nanny10.003%2
Non-UK Registered Vehicle Permits30.01%1
Resident – First Permits8,59925%8,615
Resident – Second Permit2,0556%1,994
Resident Discretionary5171.5%506
Teacher1160.3%108
Temporary Permits2,4917.2%2,279
Tradesperson – Annual1390.4%131
Tradesperson – Daily2,8408.3%1,571
Visitor Books – Charged2,6087.6%1,879
Visitor Books – Free13,19238.3%12,073
Visitor Business670.2%47
Visitor Charity300.1%6
Visitor Discretionary (free and charged)5281.5%463
Total34,409 30,338

The table below shows the permits zones and the number of permits on issue (please not that this is constantly changing and the data provided was recorded n 1 July 2022).

Permit ZoneApprox. Spaces on streetTotal PermitsCapacity
01R631629100%
02R92662467%
03R55149690%
04R997475%
05R56147585%
06R95486891%
07R1,6641,39484%
08R78775996%
09R50940079%
10R1,4221,31988%
11R37434392%
12R1,2381,07387%
13R1,0941,03394%
14R1,2271,30072%
15R44222952%
B2322784%
C418211%
W120630%
Z1251248%
Total12,56211,06384%

Chapter 8 – Blue Badges

Blue Badges provide a vital lifeline to over 2.5 million people every year allowing disabled people to access employment, shops, and other services. Blue Badge fraud is a growing issue across the country. Abuse of the scheme means that priority spaces are unable to be used by those who need them most.

It is therefore vital that Reading Borough Council put measures in place to try and reduce the number of incidences of Blue Badge fraud.

Since the 1st January 2012, the Department for Transport (DfT) has introduced a new Blue Badge Improvement Service (BBIS) scheme which is intended to tackle this problem. The scheme comprises of a central nationwide database and a new assessment process to ensure badges only go to those who need them. The scheme will be managed nationally by Northgate Public Services.

The new Blue Badges nationally use security style inks and techniques making them almost impossible to reproduce, tamper with or amend. It is now an offence for anyone who is not the actual badge holder to use the Blue Badge, or to park in an on-street Blue Badge parking bay without displaying a badge.

If you suspect someone of committing Blue Badge fraud you can report to the Corporate Investigations Team in confidence (details in further information).

The Department for Transport has issued a booklet called ‘The Blue Badge Scheme: Rights and Responsibilities in England.’ This booklet explains to the holder of a Blue badge their responsibilities, places where they can and cannot park, and further travel advice. This also includes information on how to display the badge, where parking is for free and where time limits do/do not apply.

The table below shows the Blue Badges issued in 2021/2022 and total on issue as of 31st March 2022, compared with previous year.

Blue Badge AllocationIssued in 2021/2022On issue as of 31st March 2022Issued in 2020/2021On issue as of 31st March 2021
  Total number of valid Blue Badges  1,920  4,677  1,676  5,538
Total number of Blue Badges on issue to organisations  20  48  14  38

National Fraud Initiative

The purpose the National Fraud Initiative is to recover those Blue Badges which should have been returned following a death. Reading Borough Council is part of this initiative. Following the national redesign of Blue Badges, it should make it easier for Local Authorities to both cross check and identify fraudulent badges.

As of April 2022 the Corporate Investigations Team ( CIT) and NSL have been jointly undertaking regular drives across the town Centre where both services look at Blue Badge parking bays and monitor any misuse or fraud.

PeriodNumber of badges checkedNumber of badges referred
October 2017 – March 201811310
April 2018 – March 201920541
April 2019 – March 202016352
April 2020 – March 202133
April 2021 – March 20227616

Between April 2021 and March 2022, the Corporate Investigations Team has the following updates on cases referred (data provided on 4 November 2022).

Current StatusNumber of Cases 2021-2022Number of Cases 2020-2021
Closed – Cases successfully prosecuted12
Closed – Criminal Caution Given00
Closed – Formal Blue Badge Warning Letter Given60
Closed – Blue Badges seized and destroyed21
Open – Cases awaiting Criminal Charges10
Open – Cases awaiting Magistrates hearing date00
Open – Cases under review30
Closed – Cases with insufficient evidence to interview or not sufficient to lay charges32
Total165

Further information

You can report suspected blue badge fraud in confidence by the following methods

Telephone                        0118 937 2143
Email                              antifraud@reading.gov.uk
Report fraud online       

Further information on how to obtain a Blue Badge.

Chapter 9 – Signs and lines maintenance

Reading Borough Council’s Streetcare Services team deals with the maintenance of existing signs and lines. The Neighbourhood Officers (previously known as Highway Inspectors) carry out safety inspections and defects in lines or missing signs will be identified and any associated works ordered. The frequency of inspections varies depending on the road classification. Monthly inspections are carried out for A- class road, quarterly inspections for B- and C-class roads and unclassified roads annually.

Any other defects identified through observations or checks made by the Civil Enforcement Officers, Ward Councillors and members of the public are also actioned as appropriate.

In addition to signs and lines, the Neighbourhood Officers as part of their safety inspections will identify defects to direction signage, carriageways/footways/cycleways and gullies and order repair works, as necessary. The Officers also undertake Night Scouts monthly to identify street lighting faults and order repair works.

There is also an annual resurfacing programme usually carried out during the summer which often affects lines. These will be replaced as soon as possible after surfacing work has been completed.

Snow will cover lines particularly on local residential roads where gritting does not take place. The parking restrictions remain in operation as set out in the appropriate Traffic Regulation Order.

On the principal roads and the main bus routes gritting is undertaken in accordance with the Winter Service Plan but the channel lines where road markings are will often remain covered until a thaw takes place.

A Penalty Charge Notice will only be issued where the Civil Enforcement Officer has checked that the lines and signs are in an acceptable condition. A motorist’s attention should be drawn to the restriction when parking. The Council is unable to maintain the lines and signs in a perfect condition at all times, and it is recognised by the Traffic Penalty Tribunal that the lines and signs will over a period of time be subject to wear and tear. Regulation 18 of the Local Authorities’ Traffic Orders (Procedure) (England and Wales) Regulations 1996 states that: ‘Where an order relating to any road has been made, the order making authority shall take such steps as are necessary to secure a) … the placing on or near the road of such traffic signs in such positions as the order making authority may consider requisite for securing that adequate information as to the effect of the order is made available to persons using the road’. The Council complies with this Order and will ensure that restrictions are clearly marked for motorists.

Chapter 10 – Car parks

The current parking strategy is a core element of the Local Transport Plan. The parking strategy essentially aims to encourage short stay demand for central Reading whilst limiting the amount long stay/commuter parking around the town centre. A key feature of the strategy is pricing of central Reading parking to reflect peak demand on the roads and promote sustainable alternatives such as the long stay parking provided by park and ride.

Reading Borough Council now manages their own off-street car parks (since October 2018) and is seeking to improve and enhance the customer experience. We have already introduced improved payment options, automatic number plate recognition, an additional exit lane at Queens Road multi-story and carried out a deep clean. We will continue to invest in improving the customer experience whilst offering value for money.

Reading Borough Council reviews the tariff structure on an annual basis. Season tickets are available for Broad Street Mall, Queens Road, Cattle Market, Recreation, Dunstall Close and Chester Street car parks. Season tickets are available annually, 3 monthly and 1 monthly (except Dunstall Close and Chester Street which only offers annual permits).

The table below shows the spaces available in each car park.

Car ParkSpacesParent and ChildDisabled SpacesTotal Spaces
Broad Street Mall6941016720
Queens Road680128700
Hills Meadow312 10322
Civic B Car Park176 4180
Kings Meadow77 178
Cattle Market90 494
Chester Street, Caversham83 386
Recreation Road, Tilehurst82 486
Dunstall Close, Tilehurst48 351
Total2,24222532,317

Further information

Further information can be found on the Council’s website: www.reading.gov.uk

Chapter 11 – Pay and display

Reading Borough Council introduced on-street pay and display in October 2010, this offered alternative short-term parking for the Town Centre. The bays are located across the town centre and around the Hospital/University area. The bays provide more flexible parking options for visitors.

There are now over 1,000 spaces spread across Reading:

AreaNumber of spaces
Town Centre Area716
Hospital/University Area460

The pay and display bays accept cash and cashless parking through a mobile device payment system (via the RingGo system). Below shows the divide between different payment methods.

Payment optionPercentage
Cash43%
Payment by mobile device57%

Pay and display bays are an effective parking management tool that increases the turnover in spaces around the Town Centre and other local community facilities.

In line with the Department for Transport under ‘The Blue Badge Scheme: Rights and Responsibilities in England,’ holders of the blue badges can park for free and without time limit in the pay and display bays. However, in the shared use bays it is only for free and without limit during the hours a pay and display ticket is required, outside of the hours a parking permit is required. (See Chapter 8 for further information)

Further Information

Further information can be found on the Council’s website: www.reading.gov.uk Information about RingGo can be found on their website: https://www.myringgo.co.uk/

Chapter 12 – Freedom of Information

The Freedom of Information Act came into effect in January 2005. This requires Reading Borough Council to provide information which is held available to the general public. The Freedom of Information Act requires that Reading Borough Council respond to requests within 20 working days. Reading Borough Council is only required to respond with information that is held – it does not require the Council to analyse the information.

The graph below shows the number of Freedom of Information requests on monthly basis received by the Reading Borough Council Parking Services team between 2020 and 2022. In 2021/2022, a total of 34 Freedom of Information requests were received by the Reading Borough Council Parking Services team.

Numbers of FOI requests for each month in 2020/21 and 2021/22: April 2020 3 requests, April 2021 1 request, May 2020 2 requests, May 2021 1 request, June 2020 0 requests, June 2021 2 requests, July 2020 4 requests, July 2021 5 requests, August 2020 1 request, August 2021 4 requests, September 2020 6 requests, September 2021 2 requests, October 2020 5 requests, October 2021 4 requests, November 2020 5 requests, November 2021 3 requests, December 2020 3 requests, December 2021 2 requests, January 2021 4 requests, January 2022 5 requests, February 2021 4 requests, February 2022 0 requests, March 2021 3 requests, March 2022 5 requests. Total for 2020/21 40 requests, total for 2021/22 34 requests.

The Reading Borough Council Parking Services team often receive the majority of Freedom of Information requests from motorists that have received a Penalty Charge Notice. Such requests are seeking to obtain information about Penalty Charge Notices issued in the same location. Whilst the team seek to respond to requests within 20 working days, there are some instances where the request has been too broad e.g., no date range, specific types of challenges, Penalty Charge Notices issued to non-Reading based motorists. Therefore, if a manual search of each Penalty Charge Notice is required, this can take between 30 seconds to 2 minutes to investigate. As Reading Borough Council hold thousands of records for the majority of requests made, it would exceed the 18-hour time limit for such a request making it exempt. The table below shows some of the most common Freedom of Information requests received.

Freedom of Information RequestInformation
Penalty Charge Notices issued by locationSee Chapter 3 for an overview. A copy of Penalty Charge Notices issued by ward, street and contravention code is provided in Appendix A.
Bus lane Penalty Charge Notices issuedSee Chapter 4 for an overview. A copy of Penalty Charge Notices issued by street for entering bus lanes is provided in Appendix B.
Penalty Charge Notices paid/cancelledSee Chapters 3 and 4.
Challenges ReceivedSee Chapter 5.
AppealsSee Chapter 5.
Income/expenditure for parking and/or bus lanes and permit schemeSee Chapter 13.
Copy of parking Traffic Regulation OrdersCopies of the relevant parking Traffic Regulation Orders are made available by writing to Reading Borough Council Network Management or Legal Services.
Copy of bus lane Traffic Regulation OrdersEach of these documents are available to the public. Information on each of these is now available at https://www.reading.gov.uk/contact-us/freedom-of-information-foi/
Copy of Secretary of State approval for bus lane camerasEach of these documents are available to the public. Information on each of these is now available at https://www.reading.gov.uk/contact-us/freedom-of-information-foi/
Copy of Department for Transport Approval for bus lane signsEach of these documents are available to the public. Information on each of these is now available at https://www.reading.gov.uk/contact-us/freedom-of-information-foi/
Reading Borough Council’s policy on discretionReading Borough Council’s policy on the exercise of discretion is to deal with each case on its own merits.

Chapter 13 – Financial information

The Statutory Guidance states that for good governance, enforcement authorities need to forecast revenue in advance. Raising revenue should not be the objective of Civil Parking Enforcement, nor may the authority set targets for revenue, or the number of Penalty Charge Notices issued.

The purpose of penalty charges is to deter motorists from contravening parking restrictions. Payments received (whether for on street or off-street enforcement) must only be used in accordance with Section 55 (as amended) of the Road Traffic Regulation Act 1984. This Act limits the purposes to which a Local Authority may apply any surplus resulting from income derived from on-street parking spaces.

This was however, amended by the Traffic Management Act and restrictions on Councils that do not require further off-street parking were relaxed to permit any surplus to be used for general transport measures and other purposes on which the Local Authority lawfully incurs expenditure.

Reading Borough Council has seen compliance with the parking and bus lane restrictions increase over the years.

In accordance with the Data Transparency Code, it should be noted that the surplus received has been used to fund measures including concessionary bus passes on the ReadiBus service; and on other measures as defined in accordance with s55 of the Road Traffic Regulation Act as set out in the table below. In 2021/2022 this totalled £3,417M.

£
Supported bus services142,799
Discretionary concessionary fares450,000
Adult Social Care in house transport471,000
Road safety schemes & CCTV482,716
Structural Maintenance (principal roads)4,553,126
Structural Maintenance (Other roads)1,064,925
Expenditure on Bridges480,159
Street Lighting25,000
Road Safety280,909
Total7,950,634

The table below shows the financial information for Reading Borough Council for 2021/2022. A comparison can be made with last year’s financial information.

Total Expenditure 2021/2022Total Income 2021/2022Net Surplus (Cost) 2021/2022Total Expenditure 2020/2021Total Income 2020/2021Net Surplus (Cost) 2020/2021
  Parking PCNs  £1,734,915  £1,675,133  (59,782)  £2,157,343  £1,056,714  (£1,100,629 )
  Bus Lane PCNs  £1,037,398  £2,420,852  £1,383,454  £1,281,910  £1,408,765  £126,855
  Resident Parking Permit  £177,315  £996,976  £819,661    £188,556    £844,017    £655,461
Car Parks£3,287,196£2,823,902(£463,294)£1,465,169£1,200,650(£264,519)
  Pay and Display  £265,761  £2,002,772  £1,737,011  £165,006  £884,834  £719,828

Chapter 14 – Key contacts and more information

The process described in this report about challenging a PCN is set down by the Traffic Management Act 2004 or Transport Act 2000 (and accompanying regulations) and is the only way to query a Penalty Charge Notice. Complaints about the parking scheme itself should be made in writing to Reading Borough Council.

General enquiries concerning parking issues may be made by telephone, however Reading Borough Council cannot accept challenges or representations made by email or telephone.

There are specific postal addresses provided for motorists to query a Parking Penalty Charge Notice and a Bus Lane Penalty Charge Notice. These separate postal addresses ensure challenges/representations are assigned to the case file quickly and are dealt with promptly.

To Challenge a Parking Penalty Charge Notice the address is:

Reading Borough Council
Parking Services
PO BOX 3011
Reading RG1 9RY

To Challenge a Bus Lane Penalty Charge Notice the address is:

Reading Borough Council BL
Parking Services
PO BOX 3012
Reading RG1 9RZ

To view or pay your Penalty Charge Notice (both parking and bus lane): https://www.reading.gov.uk/transport/penalty-charge-notices/

There is also a separate telephone number for parking/bus lane enquiries which is 0343 357 1177, this also allows motorists to pay their Penalty Charge Notice.

Report illegally parked vehicles: https://www.reading.gov.uk/transport/parking/

Report Blue Badge Fraud:

Telephone                        0118 937 2143
Email                              antifraud@reading.gov.uk
Report fraud online  

Other Useful Contacts

Traffic Penalty Tribunal:

Website: http://www.trafficpenaltytribunal.gov.uk/

Appendix A – Parking Penalty Charge Notices by ward

WardOn-streetOff-streetTotal
ABBEY28,6501,13529,785
BATTLE5,055415,096
CAVERSHAM1,4064891,898
CHURCH2800280
KATESGROVE3,24403,244
KENTWOOD5470547
MAPLEDURHAM303
MINSTER7800780
NORCOT1,16801,168
PARK5,97005970
PEPPARD46046
REDLANDS4,17404,174
SOUTHCOTE35035
THAMES97097
TILEHURST62426650
WHITLEY1510151
Penalty charge notices issued by ward

Parking Penalty Charge Notices by street

Note:

On Street” means a ticket issued on the Public Highway
Off Street” means a ticket issued in a Council owned Car Park
Postal Issue – Approved Device” means a ticket issued from the enforcement vehicle, whereby the PCN is posted to the DVLA registered keeper.

LocationTotal PCN issuedTotal on streetTotal postal issue approved deviceTotal off street
A3270000
A3290000
A329 KINGS ROAD130130
A330000
A40000
A40740000
A41550000
ABATTOIRS ROAD1100
ABBEY SQUARE414100
ABBEY STREET26026000
ABBOTS WALK131300
ABBOTSLEIGH GARDENS0000
ABBOTSMEAD PLACE0000
ABINGDON DRIVE1100
ACACIA ROAD0000
ACRE ROAD0000
ADDINGTON ROAD30229570
ADDISON ROAD10010000
ADELAIDE ROAD252500
ALAN PLACE0000
ALANDALE CLOSE0000
ALBANY GARDENS0000
ALBANY ROAD13913360
ALBERT ROAD0000
ALBURY CLOSE4400
ALDEBURGH CLOSE0000
ALDWORTH CLOSE0000
ALEXANDER COURT (BAKER STREET)0000
ALEXANDRA ROAD999900
ALFORD CLOSE0000
ALFRED STREET717010
ALL HALLOWS ROAD8800
ALLCROFT ROAD575700
ALMA STREET848130
 ALPHINGTON ROAD0000
ALPINE STREET11311300
AMBLECOTE ROAD1100
AMBROOK ROAD0000
AMBROSE PLACE0000
AMERSHAM ROAD2200
AMETHYST LANE0000
AMHERST ROAD646400
AMITY ROAD15115100
AMITY STREET12212200
ANDOVER CLOSE0000
ANGLE FIELD ROAD0000
ANGLERS WAY2200
ANSON WALK0000
ANSTEY ROAD14114100
APPLEBY END0000
APPLEFORD ROAD1100
ARCHWAY ROAD0000
ARDLER ROAD525200
ARGYLE ROAD292900
ARGYLE STREET23123010
ARKWRIGHT ROAD151500
ARMADALE COURT0000
ARMOUR HILL0000
ARMOUR ROAD6600
ARTHUR PLACE0000
ARTILLERY MEWS0000
ASH ROAD0000
ASHAMPSTEAD ROAD3300
ASHBURTON ROAD0000
ASHBY COURT1100
ASHDENE GARDENS0000
ASHMERE TERRACE0000
ASHMORE ROAD0000
AUCKLAND ROAD696900
AUDLEY STREET15315300
AUGUST END1100
AUTUMN CLOSE0000
AVEBURY SQUARE2200
AVELEY WALK0000
AVON PLACE121200
AXBRIDGE ROAD0000
B33450000
BADGERS RISE0000
BAKER STREET19819800
BALMORE PARK0000
BAMBURGH CLOSE0000
BANBURY GARDENS0000
BARCLOSE AVENUE0000
BARN CLOSE0000
BARNARD CLOSE0000
BARNSDALE ROAD0000
BARNWOOD CLOSE696900
BARON COURT0000
BARRY PLACE5500
BASINGSTOKE ROAD676700
Basingstoke ROAD (Northbound Morrisons)1100
BATES HILL0000
BATH ROAD4220
BATTLE PLACE8800
BATTLE SQUARE141400
BATTLE STREET13813800
BATTLE STREET CAR PARK870087
BECK COURT0000
BEDE WALK0000
BEDFORD ROAD21421400
BEECH ROAD3300
BEECHAM ROAD139117220
BEECHWOOD AVENUE0000
BELL COURT0000
BELLE AVENUE131300
BELLE VUE ROAD131300
BELLINGHAM WALK0000
BELMONT ROAD309267420
BEMBRIDGE PLACE292900
BENNET ROAD242400
BENSON CLOSE1100
BENYON COURT6600
BERESFORD ROAD555500
BERKELEY AVENUE515100
BERKSHIRE DRIVE0000
BERRYLANDS ROAD8800
BETAM ROAD6600
BEVAN CLOSE0000
BEVERLEY ROAD0000
BEXLEY COURT0000
BIGBURY GARDENS0000
BIRCH AVENUE0000
BIRCHWOOD CLOSE0000
BIRDHILL AVENUE0000
BISHOPS ROAD939300
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RUSKIN0000
RUSSELL STREET26326120
RUSSET GLADE0000
RUTLAND ROAD282800
RYDAL AVENUE0000
RYLSTONE ROAD0000
SACKVILLE STREET1,5851,58500
SALCOMBE ROAD0000
SALFORD CLOSE0000
SALISBURY ROAD17116920
SAMPAGE CLOSE0000
SAN FRANCISCO0000
SANCTUARY CLOSE0000
SANDCROFT ROAD0000
SANDGATE AVENUE0000
SANDLEFORD CLOSE0000
SAVERNAKE CLOSE0000
SCHOLARS CLOSE0000
SCHOOL LANE0000
SCHOOL ROAD26732640
SCHOOL TERRACE171340
SCOTT CLOSE0000
SCOURS LANE2200
SEATON GARDENS0000
SEND ROAD191900
SEVERN WAY9900
SHAFTESBURY ROAD736670
SHAW ROAD1100
SHELDON GARDENS0000
SHENSTONE ROAD5500
SHEPHERDS LANE0000
SHEPLEY DRIVE0000
SHERIDAN AVENUE0000
SHERMAN PLACE0000
SHERMAN ROAD818100
SHERWOOD STREET21221200
SHILLING CLOSE0000
SHINFIELD RISE181800
SHINFIELD ROAD7700
SHIRESHEAD CLOSE0000
SHIRLEY AVENUE1100
SHORT STREET737300
SHORT STREET (CAVERSHAM)5500
SIDMOUTH STREET707000
SILCHESTER ROAD1100
SILVER STREET7700
SILVERTHORNE DRIVE1100
SIMMONDS STREET0000
SMALLMEAD ROAD0000
SOMERSTOWN COURT3300
SOUTH DRIVE0000
SOUTH OAK WAY0000
SOUTH STREET (CAVERSHAM)262600
SOUTH STREET (READING)14114100
SOUTH VIEW AVENUE141400
SOUTH VIEW PARK0000
SOUTHAMPTON STREET606000
SOUTHCOTE FARM LANE0000
SOUTHCOTE LANE151320
SOUTHCOTE PARADE0000
SOUTHCOTE ROAD0000
SOUTHDOWN ROAD0000
SPENCER ROAD2200
SPEY ROAD0000
SPINNEY CLOSE0000
SPODE CLOSE0000
SPRING GARDENS383800
SPRING GROVE9900
SPRING TERRACE0000
ST AGNES MEWS0000
ST ANDREWS ROAD1100
ST ANNES ROAD222200
ST BARNABAS ROAD0000
ST BARTHOLOMEWS ROAD12912900
ST BENETS WAY5500
ST DAVIDS CLOSE0000
ST EDWARDS ROAD17717700
ST ELIZABETH CLOSE0000
ST GEORGES ROAD565330
ST GEORGES TERRACE363600
ST GILES CLOSE565600
ST JOHNS HILL404000
ST JOHNS ROAD (CAVERSHAM)363600
ST JOHNS ROAD (READING)6600
ST JOHNS STREET292900
ST MARYS BUTTS170125450
ST MARYS BUTTS (Vicarage Site Loading Area)0000
ST MICHAELS ROAD2200
ST PAUL COURT SERVICE ROAD3300
ST PETERS AVENUE6600
ST PETERS HILL0000
ST PETERS ROAD11811800
ST RONANS ROAD4400
ST SAVIOURS ROAD2200
ST SAVIOURS TERRACE0000
ST STEPHENS CLOSE3300
STADIUM WAY0000
STAFFORDSHIRE CLOSE0000
STANHAM ROAD0000
STANHOPE ROAD0000
STANLEY GROVE626200
STANLEY STREET868600
STANSHAWE ROAD32232200
STAPLEFORD ROAD0000
STAR LANE0000
STAR ROAD5500
STATION APPROACH263230
STATION HILL5500
STATION ROAD25682480
STAVERTON ROAD9900
STERLING WAY0000
STIRLING CLOSE0000
STOCKTON ROAD0000
STONE STREET0000
STONEHAM CLOSE0000
STRATHEDEN PLACE3300
STRATHY CLOSE0000
STRATTON GARDENS0000
STUART CLOSE0000
SUFFOLK ROAD191900
SUN STREET343400
SURLEY ROW140140
SURREY ROAD12912900
SUTTON WALK1100
SWAINSTONE ROAD10310300
SWALLOWFIELD DRIVE0000
SWALLOWS CROFT0000
SWAN PLACE0000
SWANSEA ROAD7969100
SWANSEA TERRACE0000
SYCAMORE ROAD0000
TAFF WAY1100
TALBOT CLOSE0000
TALFOURD AVENUE373700
TALLIS LANE0000
TAMARISK AVENUE0000
TAMESIS PLACE0000
TAVISTOCK ROAD0000
TAY ROAD1100
TAZEWELL COURT0000
TEMPLE PLACE595900
TEMPLETON GARDENS0000
TERN CLOSE1100
TESSA ROAD5500
TEVIOT ROAD0000
THAMES AVENUE888800
THAMES SIDE0000
THAMES SIDE PROMENADE121200
THAMES SIDE PROMENADE CAR PARK13100131
THE ARCADE0000
THE BEECHES0000
THE BROOKMILL0000
THE CAUSEWAY0000
THE CREST0000
THE GRANGE0000
THE HORSE CLOSE0000
THE MEADWAY3300
THE MEWS0000
THE MOUNT272700
THE RIDGEWAY5500
THE RIDINGS0000
THE SLOPES0000
THE WARREN1100
THE WILLOWS212100
THETFORD MEWS0000
THICKET ROAD0000
THIRLMERE AVENUE8800
THORN LANE0000
THORN STREET22622600
THORN WALK9900
THORNBRIDGE ROAD0000
THORNTON MEWS666600
THORNTON ROAD2200
THRALE MEWS0000
THURLESTONE GARDENS0000
TIDMARSH STREET151050
TILBURY CLOSE0000
TILEHURST ROAD111010
TINTERN CRESCENT0000
TIPPETT RISE0000
TOFRECK TERRACE2200
TOKERS GREEN LANE0000
TORRINGTON ROAD2200
TOTNES ROAD0000
TOWER CLOSE0000
TOWN PLACE0000
TRAFALGAR COURT0000
TRAFFORD ROAD1100
TREDEGAR ROAD0000
TRELLECK ROAD0000
TRIANGLE THE0000
TRINITY PLACE9810
TUDOR ROAD151500
TUNS HILL COTTAGES151500
TUNS HILL COTTS0000
TYBERTON PLACE0000
TYLER CLOSE0000
UFFINGTON CLOSE0000
ULLSWATER DRIVE0000
ULSTER CLOSE0000
UNDERWOOD ROAD0000
UNION STREET0000
UNITY CLOSE0000
UPAVON DRIVE0000
UPLANDS ROAD0000
UPPER CROWN STREET767600
UPPER MEADOW ROAD0000
UPPER REDLANDS ROAD363600
UPPER WARREN AVENUE0000
UPPER WOODCOTE ROAD0000
UPPINGHAM GARDENS0000
UPTON ROAD0000
USK ROAD10460
VACHEL ROAD1,1741,17400
VALE CRESCENT0000
VALENTIA CLOSE1100
VALENTIA ROAD10787200
VALENTINE CRESCENT0000
VALLEY CLOSE0000
VALPY STREET6255131120
VASTERN ROAD252500
VASTERN ROAD (SERVICE ROAD)0000
VENETIA CLOSE0000
VENTNOR ROAD0000
VERNON CRESCENT0000
VICARAGE ROAD10730
VICTORIA ROAD (READING)1100
VICTORIA ROAD (TILEHURST)0000
VICTORIA STREET7700
VICTORIA WAY0000
VILLAGE CLOSE0000
VIRGINIA WAY1100
WALDECK STREET868600
WALKERS PLACE111100
WALLER COURT0000
WALNUT WAY0000
WANTAGE ROAD327302250
WARNFORD ROAD0000
WARREN COURT0000
WARWICK ROAD404000
WASHINGTON ROAD4733140
WATER ROAD0000
WATERLOO RISE0000
WATERLOO ROAD101000
WATERMAN PLACE0000
WATERSIDE GARDENS0000
WATLINGTON STREET13713610
WAVERLEY ROAD575700
WAYBROOK CRESCENT3300
WAYLEN STREET455420350
WEALD RISE0000
WEALDEN WAY0000
WEIGHBRIDGE ROW0000
WELDALE STREET13913900
WELLAND CLOSE0000
WELLINGTON AVENUE3300
WENSLEY ROAD201910
WENTWORTH AVENUE0000
WEST GREEN COURT0000
WEST HILL111100
WEST STREET245216290
WESTBOURNE TERRACE323200
WESTBROOK ROAD303000
WESTCOTE ROAD0000
WESTDENE CRESCENT0000
WESTERHAM WALK0000
WESTERN ELMS AVENUE616100
WESTERN OAKS0000
WESTERN ROAD4400
WESTFIELD ROAD747400
WESTONBIRT DRIVE0000
WESTWOOD GLEN0000
WESTWOOD ROAD101000
WETHERBY CLOSE1100
WHEATLEY CLOSE0000
WHEELER COURT0000
WHITBY DRIVE121200
WHITBY GREEN0000
WHITEKNIGHTS ROAD0000
WHITLEY PARK LANE464600
WHITLEY STREET12212200
WHITLEY WOOD LANE3300
WHITLEY WOOD ROAD5500
WHITSTONE GARDENS0000
WIGMORE LANE0000
WILLIAM STREET787800
WILLOW GARDENS0000
WILLOW STREET0000
WILSON ROAD15981780
WILTON ROAD555500
WILWYNE CLOSE0000
WINCANTON ROAD0000
WINCHESTER ROAD575700
WINCROFT ROAD0000
WINDERMERE ROAD3300
WINDRUSH WAY0000
WINGROVE ROAD0000
WINTON ROAD0000
WISTON TERRACE0000
WOBURN CLOSE0000
WOKINGHAM ROAD1,5271681,3590
WOLSELEY STREET474700
WOLSEY ROAD676700
WOOD GREEN CLOSE2200
WOODBERRY CLOSE0000
WOODCOTE ROAD0000
WOODCOTE WAY0000
WOODFORD CLOSE0000
WOODLANDS GROVE0000
WOODMAN CLOSE0000
WOODROW COURT0000
WOODS ROAD0000
WOODSIDE WAY0000
WOODSTOCK STREET3300
WORCESTER CLOSE0000
WRENFIELD DRIVE0000
WRENSWOOD CLOSE0000
WYE CLOSE0000
WYKEHAM ROAD24824800
WYNFORD CLOSE0000
YARNTON CLOSE0000
YELVERTON ROAD0000
YEW LANE0000
YIELD HALL LANE0000
YIELD HALL PLACE0000
YORK ROAD656050
ZINZAN STREET1,1329491830

Parking Penalty Charge Notices – by contravention

Notes:

Direct Issue – On Street” means tickets issued by a Civil Enforcement Officer direct to the vehicle whilst parked on the Public Highway.
Postal Issue – Approved Device” means tickets issued from the enforcement vehicle, whereby the PCN is posted to the DVLA registered keeper.
Direct Issue – Off Street” means tickets issued by a Civil Enforcement Officer direct to the vehicle whilst parked in a Council Owned car park.

Contravention codeContravention description
Higher level (on street)
Total issuedPercentDirect issue on streetPostal issue – approved deviceDirect issue – off street
  1Parked in a restricted street during prescribed hours  5,658  10.5%  5,658  0  0
    2Parked or loading/unloading in a restricted street where waiting and loading/unloading restrictions are in force        323        0.6%        323        0        0
    12Parked in a residents’ or shared use parking space without clearly displaying either a permit or voucher or pay and display ticket issued for that place          8,940          16.6%          8,940          0          0
  16Parked in a permit space without displaying a valid permit    8,756    16.2%    8,756    0    0
20Parked in a loading gap marked by a yellow line  3  0.0%  3  0  0
  21Parked in a suspended bay/space or part of bay/space  705  1.3%  705  0  0
  23Parked in a parking place or area not designated for that class of vehicle    191    0.4%    191    0    0
  25Parked in a loading place during restricted hours without loading  314  0.6%  314  0  0
    26Vehicle parked more than 50 centimetres from the edge of the carriageway and not within a designated parking place        11        0.0%        11        0        0
27Parked adjacent to a dropped footway  15  0.0%  15  0  0
    40Parked in a designated disabled person’s parking place without clearly displaying a valid disabled person’s badge        1,303        2.4%        1,303        0        0
  42Parked in a parking place designated for police vehicles  9  0.0%  9  0  0
45Parked on a taxi rank350.1%3500
  46Stopped where prohibited (on a red route or clearway)  12,170  22.6%  838  11,332  0
47Stopped on a restricted bus stop or stand  525  1.0%  29  496  0
48Stopped in a restricted area outside a school  348  0.6%  93  255  0
49Parked on a cycle track100.02%1000
    62Parked with one or more wheels on any part of an urban road other than a carriageway (footway parking)        33        0.1%        33        0        0
  99Stopped on a pedestrian crossing and/or crossing area marked by zigzags    33    0.1%    33    0    0
81Parked in a restricted area in a car park  2  0.004%  0  0  2
  85Parked in a permit bay without clearly displaying a valid permit    14    0.03%    0    0    14
  87Parked in a disabled person’s parking place without clearly  47  0.1%  0  0  47
 displaying a valid disabled person’s badge     
  91Parked in a car park or area not designated for that class of vehicle    1    0.002%    0    0    1
5Parked after the expiry of paid for time  1,396  2.6%  1,396  0  0
  6Parked without clearly displaying a valid pay & display ticket or voucher    5,740    10.6%    5,740    0    0
  7Parked with payment made to extend the stay beyond initial time    2    0.004%    2    0    0
        19Parked in a residents’ or shared use parking place or zone with an invalid virtual permit or displaying an invalid physical permit or voucher or pay & display ticket, or after the expiry of paid for time              2,749              5.1%              2,749              0              0
  22Re-parked in the same parking place or zone within one hour after leaving    3    0.0%    3    0    0
  24Not parked correctly within the markings of the bay or space  159  0.3%  159  0  0
30Parked for longer than permitted  2,754  5.1%  2,754  0  0
82Parked after the expiry of paid for time  290  0.5%  0  0  290
  83Parked in a car park without clearly displaying a valid pay & display ticket or    1,322    2.5%    0    0    1,322
 voucher or parking clock     
  86Not parked correctly within the markings of a bay or space  15  0.03%  0  0  15
n/aWarning Notices  48  0.1%  48  0  0

Appendix B – Bus lane Penalty Charge Notices – by street

Penalty Charge Notices issued by location2021/2022Percentage
A329 KINGS ROAD (EAST TO WEST)1040.1%
A329 KINGS ROAD (WEST TO EAST)2780.4%
A329 WOKINGHAM ROAD8641.1%
A33 (SOUTHBOUND) NEARSIDE LANE 22,5183.2%
A33 (SOUTHBOUND) OFFSIDE LANE00.0%
BASINGSTOKE ROAD (NORTHBOUND BENNET ROAD)2850.4%
BASINGSTOKE ROAD (NORTHBOUND)3810.5%
BASINGSTOKE ROAD (SOUTHBOUND BENNET ROAD)1,4891.9%
BASINGSTOKE ROAD (SOUTHBOUND)9641.2%
BATH ROAD4,8016.1%
BERESFORD ROAD (NORHTBOUND)3,6954.7%
BERESFORD ROAD (SOUTHBOUND)7470.9%
BLAGRAVE STREET (EAST TO WEST SECTION)4,9796.3%
BRIDGE STREET2,0192.6%
DUKE STREET1,1091.4%
FRIAR STREET (EAST BOUND)3,0693.9%
FRIAR STREET (WEST BOUND)3,8054.8%
GARRARD STREET (EASTBOUND)1,0951.4%
HEMDEAN ROAD2,7903.5%
KING’S ROAD6320.8%
LINDESFARNE WAY (WESTBOUND)1,2641.6%
LINDESFARNE WAY (EASTBOUND)1,6972.2%
LONDON STREET (NORTHERN SECTION)5,1136.5%
LONDON STREET (SOUTH)4610.6%
MINSTER STREET (WESTBOUND)9,38411.9%
NORCOT ROAD (EAST BOUND)8291.1%
NORCOT ROAD (WEST BOUND)3770.5%
OXFORD ROAD1,6162.1%
OXFORD ROAD (EASTBOUND BEDFORD ROAD)1500.2%
SOUTHAMPTON STREET2,0392.6%
SOUTHCOTE LANE2,2382.8%
SOUTHCOTE LANE (SOUTHBOUND)1,2931.6%
ST MARYS BUTTS (NORTHBOUND)5,7307.3%
STANSHAWE ROAD1,4791.9%
THE FORBURY1,0741.4%
THE FORBURY (EAST/WEST SECTION) (WESTBOUND)1,8922.4%
TROOPER POTTS WAY (NORTH TO SOUTH)1,9052.4%
TROOPER POTTS WAY (SOUTH TO NORTH)1,4911.9%
VASTERN ROAD (EAST SIDE SOUTHBOUND)1,9572.5%
VASTERN ROAD (NORTHSIDE 1)500.1%
VASTERN ROAD (NORTHSIDE 2)5250.7%
VASTERN ROAD (WEST SIDE NORTHBOUND)5690.7%

Bus lane Penalty Charge Notices – comparison

Penalty Charge Notices issued by location2020/20212021/2022Change previous year
A329 KINGS ROAD (EAST TO WEST)228104-54%
A329 KINGS ROAD (WEST TO EAST)316278-12%
A329 WOKINGHAM ROAD51886467%
A33 (SOUTHBOUND) NEARSIDE LANE 21,4882,51869%
A33 (SOUTHBOUND) OFFSIDE LANE200-100%
BASINGSTOKE ROAD (NORTHBOUND BENNET ROAD)287285-1%
BASINGSTOKE ROAD (NORTHBOUND)27638138%
BASINGSTOKE ROAD (SOUTHBOUND BENNET ROAD)1,4011,4896%
BASINGSTOKE ROAD (SOUTHBOUND)60696459%
BATH ROAD2,3214,801107%
BERESFORD ROAD (NORHTBOUND)3,2143,69515%
BERESFORD ROAD (SOUTHBOUND)63974717%
BLAGRAVE STREET (EAST TO WEST SECTION)8194,979508%
BRIDGE STREET1,5052,01934%
DUKE STREET6031,10984%
FRIAR STREET (EAST BOUND)1,8873,06963%
FRIAR STREET (WEST BOUND)1,6633,805129%
GARRARD STREET (EASTBOUND)2461,095345%
HEMDEAN ROAD1,4102,79098%
KING’S ROAD41463253%
LINDESFARNE WAY (WESTBOUND)1,2751,264-1%
LINDESFARNE WAY (EASTBOUND)1,1501,69748%
LONDON STREET (NORTHERN SECTION)1,0455,113389%
LONDON STREET (SOUTH)29546156%
MINSTER STREET (WESTBOUND)7,5829,38424%
NORCOT ROAD (EAST BOUND)959829-14%
NORCOT ROAD (WEST BOUND)3633774%
OXFORD ROAD2931,616452%
OXFORD ROAD (EASTBOUND BEDFORD ROAD)166150-10%
SOUTHAMPTON STREET1,8202,03912%
SOUTHCOTE LANE5862,238282%
SOUTHCOTE LANE (SOUTHBOUND)9481,29336%
ST MARYS BUTTS (NORTHBOUND)2,7225,730111%
STANSHAWE ROAD4971,479198%
THE FORBURY7351,07446%
THE FORBURY (EAST/WEST SECTION) (WESTBOUND)1,7951,8925%
TROOPER POTTS WAY (NORTH TO SOUTH)6191,905208%
TROOPER POTTS WAY (SOUTH TO NORTH)6321,491136%
VASTERN ROAD (EAST SIDE SOUTHBOUND)5121,957282%
VASTERN ROAD (NORTHSIDE 1)375035%
VASTERN ROAD (NORTHSIDE 2)28652584%
VASTERN ROAD (WEST SIDE NORTHBOUND)31156993%
TOTAL44,48978,75777%