Bulky waste

Bulky waste includes large items that cannot fit into a standard bin and must be collected separately. These include things like sofas, fridge/freezers, bicycles and garden furniture.

We are currently providing a free bulky waste collection service as well as a paid collection service.

Free collection service

  • one collection per property in a 6 month period:
    – 6 June to 31 December 2022
    – 1 January to 30 June and 1 July to 31 December 2023
  • up to 3 items or one fridge/freezer

You can book a collection up to 14 days in advance and new slots will be released daily.

Paid collection service

  • as many collections as you need
  • up to 5 items

Before using the bulky waste collection service, you should be aware of the following:

  • We can collect items you would normally take with you when your move house. Items on this list can be booked online.
  • If your item is not on the list, complete our contact form telling us about your item and we will let you know if we can collect it.
  • We can collect a maximum of 5 items.
  • We can only collect from a residential address.
  • We cannot collect commercial fridge/freezers.
  • We cannot collect hazardous waste, DIY, construction or demolition waste and do not carry out house or garden clearances.
  • We can provide an estimate to collect built-in furniture and very large or heavy items.
  • Arrange the items together in one place so the crew can easily see them and take them.
  • If you are unable to put items out for collection yourself, get a relative, friend, carer or neighbour to put the items out for you.
  • You do not have to be there when your items are collected.
  • Once the collection has been booked, you cannot make changes to the list of items to be collected.
  • Mattresses and sofas should be covered to stop them getting wet and too heavy to lift.
  • Fridges/freezers must be empty of all food, shelves, trays and baskets.

We cannot collect items from inside:

  • Properties.
  • Garages.
  • Rear gardens.
  • Locked gates.

Prices for paid collection service

  • £52.50 (£39.40 for holders of a concessionary Your Reading Passport) for 1, 2 or 3 items.
  • £8.40 (£6.30 for holders of a concessionary Your Reading Passport) per extra item.
  • £50.40 (37.80 for holders of a concessionary Your Reading Passport) for fridge/freezers.

Cancellation and charges

If you cancel your collection after noon on the working day before the collection, you will not be able to book another free collection until the next 6 month period.

For paid collections, if you cancel giving fewer than three working days’ notice, you will be charged £11.20.

Collections cancelled after noon on the working day before the collection cannot be refunded.

What else can I do with my bulky items?

You could think about:

  • Selling items you no longer want.
  • Passing them on to friends or family.
  • Giving them away for free on ‘freecycling’ sites like Freegle or Freecycle.
  • Donating them to charity. Some charities such as British Heart Foundation, Christian Community Action even offer free collections of items such as furniture.