The purpose of the census is to make sure the information we hold about you is accurate and up to date. Having the right information helps us shape and deliver services that truly meet your needs and provide the best possible experience for all our tenants.
Please complete the Tenant Census 2026
Ideally we want your responses by 31st July 2026 after which point we will start making contact with those that haven’t submitted their responses so we encourage you to respond promptly to avoid any follow-up contact.
Find information about keeping your home safe, your key rights and responsibilities and get advice on notices, permissions and complaints.
Find out the different ways to pay rent and get advice if you are struggling to pay rent or other housing related charges such as council tax or service charges
Find information about your right to repair and your responsibilities; how to deal with damp and mould, requesting a repair or gas safety appointment and fire safety in tower blocks
Apply to rent a council garage or request a council garage repair
Access information on how Reading Borough Council is performing as a landlord and the housing service standards
Find out if you qualify to buy your council home and how to make an application to do so
Information about how you as a council tenant, can get involved in decisions regarding your home and the local community
Get advice on dealing with domestic abuse, noise nuisance and reporting antisocial behaviour
Tell us about the death of a tenant, or a change in the members of your household; and get advice on succession of a tenancy (taking over a tenancy)
Get advice on how to find an alternative council home, how to mutually exchange your home and what to do if you are under occupying your council home
Details on policies that exist to manage some of our communities in Reading
Guidelines around making adaptations to your council home
Access the contact details for a range of council housing teams you may wish to reach out to
Find out how to get important insurance to cover your belongings and potential recharge costs
Get permission to get a pet, take in a lodger, put up a structure or make alterations to your home
Find out about our scheme to encourage tenants to downsize their homes.
Find out about the 2 stage complaints process.